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Service and Relationship Management

Provided by: HSE
(EQF level: 8)

Students learn about service management, the paradigm shift toward service logic and the relationship oriented marketing management, and research implications from them in the consumer and industrial market.

  • 2026-2027 semester 1/2 (fall)

    Course start date 2026-10-26
    Course end date 2027-03-05
    Language English
    Credits 8 (ECTS)
    Engagement hours 32
    Grading scheme: https://www.hanken.fi/en/students/study-practicalities/study-regulations/grading
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